Privacy Policy

Last updated: June 2025

Zaya Collection (hereinafter: "we", "us" or "Zaya") attaches great importance to the protection of your personal data. In this privacy policy we explain which data we collect, why we do so and how we protect it. We process personal data in accordance with the General Data Protection Regulation (GDPR).

1. Data controller

Zaya Collection
Chamber of Commerce (KvK) number: 42069194
VAT number: NL005471029B49
Email: info@zaya-official.com

2. What data do we collect?

We process the following personal data when you place an order or contact us:

• First and last name
• Billing and delivery address
• Email address and phone number
• Payment details (processed via a secure payment provider)
• Order history
• Technical data such as IP address and browsing behaviour on our website

3. What do we use your data for?

• Processing and delivering your order
• Handling payments
• Communication about your order and customer service
• Sending our newsletter (only with your consent)
• Improving our website and services
• Complying with legal obligations (such as the tax retention obligation)

4. Legal basis for processing

We process your data on the basis of the performance of the contract (your order), legal obligations, your consent (for example for the newsletter) and our legitimate interest (such as improving our services).

5. Sharing with third parties

We only provide your data to third parties when this is necessary for the performance of our contract or to comply with a legal obligation. Think of delivery services, payment providers and our webshop software. We conclude data processing agreements with these parties to safeguard the protection of your data. We never sell your data to third parties.

6. Retention period

We do not keep your personal data longer than necessary. For the tax administration, a statutory retention obligation of seven years applies. Other data is deleted as soon as it is no longer needed for the purposes for which it was collected.

7. Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse and unauthorised access. Our website uses a secure SSL connection.

8. Cookies

Our website uses cookies to improve functionality and personalise your experience. You can always disable cookies via your browser settings. Functional cookies are necessary for the webshop to work. Specific information about the cookies we use in relation to supporting our store with Shopify can be found at https://www.shopify.com/legal/cookies.

9. Your rights

Under the GDPR you have the right to:

• access, correct or delete your data;
• object to the processing;
• withdraw your consent;
• submit a request for data portability;
• lodge a complaint with the Dutch Data Protection Authority.

Would you like to exercise one of these rights? Then contact us at info@zaya-official.com.

10. Changes

We reserve the right to amend this privacy policy. The most current version can always be found on this page.